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Smith Brings Family Experience to Westport Venture

Kevin Smith worked at his family’s dry-cleaning operation for 25 years. Now in Westport, he channels that experience as the owner of Heaven’s Best carpet and upholstery.

What is your goal at Heaven’s Best?

Our focus is to provide quality service that is focused on the customer. Our goal is to be known as “the best” cleaning service in Fairfield County. We offer carpet cleaning, upholstery cleaning, tile and grout cleaning, hardwood floor polishing, and mattress cleaning. Our tag line is “dry in one hour.” Our carpets will be clean and will be dry in one hour.

What brought your family to Westport?

I am originally from Northern Virginia. Before I met my wife, she had lived in Westport for 10 years and loved it. I had the opportunity to bring this great business here. I moved my family from Herndon, Va., to Westport. I have two children. My daughter Jordan is 6, and my son Charlie is 4.

Why did you join Heaven’s Best?

I was inspired by a friend that has been a Heaven’s Best operator for 10 years. It has been an easy transition for me. My dry-cleaning background helped me every step of the way.

What do you find the most rewarding and the most challenging about your business?

The most challenging part is building a new business in a new area. The most rewarding part is seeing the reviews of my satisfied customers.

How will you grow Heaven’s Best?

My future plans include building a network of trucks with quality employees providing the best cleaning service in Fairfield County. I am considering opening a janitorial division in the next year.

Describe your business role in the community.

My business role in the community is simple. I believe in giving honest value and exceptional service at a very reasonable price for both residential and commercial customers.

Smith provided the following from his intro letter to new clients to help describe the services offered:

Heaven’s Best Inc. is a locally owned company proudly serving both commercial and residential customers in Fairfield County. As the owner, I am a graduate of West Virginia University. I have spent the last 25 years in my family’s dry-cleaning business located in Northern Virginia. I am a certified environmental drycleaner and a certified professional drycleaner. I have brought that knowledge and experience to the carpet and upholstery cleaning industry.

At Heaven’s Best Inc., we are committed to delivering customer-focused and world-class cleaning services for every client, every time, no exceptions. We are sensitive to business interruptions and understand the importance of expeditious yet comprehensive execution of services. You determine the schedule, and we will customize a program for you at special rates to address your specific carpet, tile, hardwood and upholstery cleaning needs. Our unwavering mission is to earn your trust for a lifetime.

Give us a try and claim your free in-office demonstration and estimate. Please contact us at 203-451-6686. Our specialty is one less worry for you; we do it better than anyone else and look forward to the opportunity of earning your business at every service call.

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